At a recent awards banquet for a group of medical professionals, I sat in the back of the room where I could observe the proceedings of the night, take notes, and not insert myself too much into the affair.
One server seemed confused by my presence. She leaned over me with a concerned look on her face and asked, “Who are you here with,” seeing that I wasn’t mingling with other guests and my table was empty. I assured her that I was in the right place and that I simply wanted to sit in the back because I was reporting on the event and didn’t know anyone there particularly well.
She walked away, unsatisfied with my answer, and came back a few minutes later to say that she thought I would’ve been sitting up front, but not to worry, she would take good care of me anyway. In her next run by my table, she proceeded to share her work history with me, noting how she’d waited on President Obama for an event in that very room and how much he said he had enjoyed her, along with other public figures and celebrities who’d paid her similar compliments but neglected to repay her for her excellent service: “If I was so great, they should’ve taken me with them when they moved on up, OK.” (Insert stereotypical black woman high five.)
A male server, sensing that the woman had outworn her welcome, or was speaking at a level that was too loud for what she was saying in that setting, lightheartedly scolded her and told her to leave me alone, while yet another waiter came by to add her two cents. And still one more woman came by with a bread basket, asking,”Hey, you want some.”
It had begun to look like a black family reunion with me at the center of a host of servers, and I quickly found myself annoyed each time they made their rounds. Although I was appreciative of the friendliness, I was keenly aware of how others in the room must have perceived not only me, but also them.
Just a month prior, I was attending a luncheon with colleagues from my office and heard a man yelling “Hello” a million times from a distance. Who is yelling, why is he so loud, and why won’t anybody answer him, I thought, as I tried to figure out where the sound was coming from. I finally realized the greeting was directed at me as I saw a man waving his arms from the security desk several feet away. “How you doing,” he asked when I looked in his direction.
I thought the look on my face as I tightly mouthed, “Fine” would have been enough to tell him that this was not the place and certainly not the time; however on the way out, he yelled “Bye” about as many times as he had when he had greeted me on the way in, and just as loudly. “When you coming back to see us,” he shouted once I finally acknowledged him. I then turned to be confronted with confused, please-explain-what-just-happened/do-you-know-him looks on my coworkers’ faces. I shrugged and shook my head. I had no explanation.
I’m accustomed to being called sistah`when I encounter a brother of a similar hue, and I’ve learned to laugh it off when black cashiers will try to offer me special discounts, making assumptive remarks like, “You know black folks a’int got no money.” But when shared skin tone seems to trump the rule that there is a time and a place for everything, leaving me in an awkward position among my professional peers, I find it difficult to handle.
In the first instance, it seemed as though the server didn’t quite know what box to put me in. Her comments suggested that initially she thought I “belonged” at the event, but once she realized that I wasn’t really a part of the crowd, it was ok to treat me like a home girl, rather than an honored guest, and be lax in her professionalism. And, oddly, there still seemed to be an element of a need to impress me with her experience as though I was a black woman who had made it.
Ol’ boy literally hollering at me the way he did was simply an embarrassment to me and to himself. It wouldn’t have really mattered whether my colleagues were white or black, his approach was wrong on so many levels, but because my coworkers were in fact white, I felt an extra twinge of humiliation.
Amidst these feelings, though, I was also somewhat ashamed that I felt embarrassed. I was experiencing W. E. B. Dubois’ concept of double consciousness first hand and didn’t quite know what to make of it. I’ve never been one to separate myself from other people in any sense as though I am better, and I questioned whether that was where my discomfort lay. It wasn’t. What I needed was a clear understanding of boundaries. An awareness of who was around us, not to make us all feel like lowly negroes who can’t congregate or speak freely in public, but to be mindful of the settings in which we encountered one another and the type of comportment those places warranted.
Yes, in many ways we may share a common racial history, skin tone, and cultural experience—and there is comfort in that—but in many other ways our class distinctions may be just as pronounced as the differences between us and members of another ethnic group, and the behavior which those distinctions sometimes manifests itself can be unsettling. It’s not that I need to be called ma’am or treated as though I am somehow special, but being black doesn’t mean that I don’t deserve the same type of treatment that everyone else receives either. Nine times out of ten the racial idioms and cultural references can be avoided, I just want to be served like everyone else, and if a particular person wouldn’t behave a certain way with a person who wasn’t black, it’s probably safe to say they shouldn’t act that way with a person who is either.
Wow. What an explosive article. It reminds me of the resentment by many in the black community at President Obama and him not being “black” enough because he isn’t catering or calling out the black community for any special type programs of support.
Problem is, he’s not black people’s president. Just like you’re not “black peoples” at an event you’ve attended. You’re a person at an event. And you should be treated like any other person at an event.
Although I do have to wonder where you live. As a black person who’s attended many events with black servers and caterers never ever have I experienced what you described in your article.
And many years ago I was a server working for a catering company here in Los Angeles and dealt with many black attendees at large events. Never would I presume to behave the way these servers in your post did.
So I’m wondering is this a geographical scenario?
@Derrick
You might be right but, I don’t know if I would assign the incident to geography.
One of the things she pointed out was her NOT being a part of the crowd. I have experienced this as well. It does not happen often but I have had experienced it at least 2 times.
Once SOME people establish that you are alone, they will sometimes “open up” to you in some sort of “color-based” unity concept. I have also seen this happen with people who may have purchased “general admission/standing” tickets for an event and they are identifying with other people who they feel are in their socio-economic group. The problem, of course…not all people from the same demographic are necessarily of the same mind.
There are many people who work in the service industry who don’t really respect the etiquette of the people they may serve. For some, it is just a job and some of the customs that come with it are absurd to the employee. When a person identifies they are alone, people can’t identify them with the rest in the crowd. In addition to color, the “outsider” label becomes another area that the employee, who may consider him/herself an “outsider” to the rest of the crowd at the event, identifies with.
It makes one wonder if a person has had any “home training” and it can be a difficult situation to navigate depending on the sensitivity of your involvement at the given event. Taking colleagues out for drinks is no biggie…but, it becomes a biggie if you are trying to secure a contract with a potential vendor who is sharing a drink with you and your colleagues.
The other thing is…some of us(black people) do leave work behind when we go home and let our hair down. …and then some of us are just as “corporate america” when we are at home, in the shower or on a fishing trip. A lot of times, many people…especially other blacks don’t know how to take that and will either outright reject it and accuse the person of being stuck up and “acting white” or will go above and beyond to let the person know its ok to let their hair down as he/she is among “friends”.
Anyway…that’s just my take on it….
wow i know exactly what the author is talking about! a situation i cant stand is when you dont live in a predominately black area and when there ARE black people who come into the establishment that you work at then they see a black face behind the counter and then start begging for hookups and free stuff as if they’re entitled to it just cause we both happen to be black.
what also happens to me a lot is when people say to me “finally we got some black folks working here!! im so tired of seeing mexicans/whites” and they’ll say some bs like that out loud in front of everybody. i understand that they feel like there is some sort of club that we all belong to because we share the same culture and physical features but knock it off!
I’m quite embarrassed by this author and this article. As black people, often times we complain about how we don’t stick together when other races and cultures do.. yet in this case, because of your inferiority complex it doesn’t help. If those black people weren’t wait staff, or cashiers or even security guards, would you raise issue with it? If it was a black sales woman at Chanel offering you a discount would you say no? From the sounds of it, these people are just genuinely excited see people of their own kind. Smile and deal instead of acting like you better than everybody else… it’s black folk like you that keep us hating each other…
My thoughts exactly (stereotypical high five) :)
I agree totally! I have been in similar situations. I smile or acknowledge, that’s it. I even say Thank you. Imagine that!
Thank you so much. While I empathize with some inner-cringe moments she experienced, brother and sisterhood trumps that. We’ve ALL been there. Buck up.
@ Trina
How is being unprofessional sticking together? What big issues in the black community is going to be solved by the security guy yelling across a room? And what black women issues will be solved by the server wanted the celebrities and President to take her with them just because she did her job?
So because the author is black, she should be unprofessional in professional settings as to match that of her racial counterparts? And by your words if she doesnt then her actions, and those like it, are, “What keeps black folks hating each other.” Get.The.Hell.Out.Of.Here with that BS.
Its that type of negative, dumb-it-down type of rhetoric that keeps blacks folks STUPID, which keeps us hating each other. The author should not have to be ignorant to fit in, just because it what the other person was doing. How about the other party take the cue and come up to the raised bar? O no, that would be too “white,” we gotta keep it hood. Which is crazy cause we all arent from the hood, and God forbid one isnt from the hood. You lose credibility in the black community.
hear hear. we have to support our own at every opportunity we get. It’s worked for the chinese and the jews hasn’t it
I truly didn’t understand her concerns. I have been greeted by black people and I do the same. I don’t see white people wince when they greet each other or hang out together. You are right, it is her inferiority complex that made those situations so difficult for her. I am super smiley so I always have people be familiar with me. As long as they are not inappropriate, no biggie. Deep sigh.
@ Timothy: How is someone saying hello to someone else ‘keeping it hood.’ I didn’t grow up in this mythical hood, but I have no problems saying hello to black people when I come across them. What is the big deal? If someone is saying hello to me across from the room, I smile and wave. If I am asked if I know him, I will say no, but I guess he is being nice. If I don’t treat it like a big deal, no one else will.
I have to say, this obsession to not appear of a lower class only happens to people that ARE of said lower class.
I agree. Seems like they were proud and happy to see her. A friend of mine was at a medical conference and the woman at the hotel desk was black..she upgraded his room for free. I had this happen and I stop and talk because its being polite for one.
You are so right. This author is an embarrassment. What is wrong with showing a little compassion?
So true. I don’t think the issue is unprofessional, but being polite. I have had white people upgrade my room, simply because I was polite and smiled.
I am the only black person in my entire company. It would be nice to have someone else there that is also black. Although we do not need to be best friends for ever just because we are both black, it would be nice to have someone around who may be able to understand me on another level.
Happens ALL the time! It’s cool not to be the only black person, but that doesn’t mean you get any favors just because.
We all have our unique experiences. But from the way I see it is that these people (with the exception of the cashier trying to offer “5 finger discounts”) are genuinely happy to see you being successful. It’s like when you’re at a “highfalutin” event and it may be you and another Black person there. You give each other that smile or head nod in acknowledgement. Shrugs… I don’t see a problem or understand why you felt some kind of way.
Hmmm… Not sure how I feel about this one. I feel it, but then I don’t.
Like yes, there are times when people in our tribe overstep boundaries, but, you know we are all people. [I picture Boney-T from Boomerang. All up in people's business, but harmless]
On the other end, sometimes it’s nice to be acknowledged by our tribe. I can only imagine the level of in-humanity brown people face daily in service occupations. Not only does the majority culture treat you as invisible, those in our own culture do the same thing b/c they’re not in the same class.
IDK, this is an odd one. Sticky one indeed.
It appears that the author is experiencing bouts of both internalized racism and classism (neither of which she should blame herself for). Nothing is inherently wrong with how any of the working men and women of color treated her at the functions she described. Perhaps the problem comes from how upwardly mobile people of color are “supposed” to appear/act in front middle class white groups.
So, basically you’re implying that acting like an obnoxious fool is a rite of passage for working class people of color? Um…okay? Your expectations of people are very low.
Nope. Not at all. I am however saying that what is considered “obnoxious” behavior can be based on race and class sterotypes. It appears from the story that the woman and man in the story were just trying to make a human connection with the only other black person (the author) they saw at the event. How is that having low expectations?
I agree.
Regardless of their intentions (or race or socioeconomic background), their behaviour as unprofessional and inappropriate. Crowding a person’s table while they’re trying to eat is annoying and yelling across a room while working is obnoxious.
There is a way to be friendly and outgoing w/o sacrificing the quality of your work or being “too familiar”.
Dear K. West, U hit the nail right on the head. This is really an issue of classism and racism.
I am sorry that “the help” perceive you as approachable, perhaps you can help them know their place when addressing someone of your caliber. *eye roll*
And here I thought this was an article about the benefits of healthy fruits and veggies according to colors. :( O well.
LOL I thought the same thing when I saw it! But then I saw it wasn’t from Fruigvore (or whatever it is) so I figured it must be something else.
This reminds me of the time I got a “hey shorty, how you doin today?” while wearing my White coat and walking alongside my White middle-aged male clinical preceptor… Awkward.
Kim I personally ignore people like that. I have no problem smiling with “my own” but when you have to act all ghetto about it, I dont know you. If it makes me “classist” snobby blah blah, OH WELL.
I knew the article was gonna make people defensive.
lol @ the OKAY. Embarrassing.
I believe the underlying issue of this article is, professionalism. It’s not about sista or brotha sticking together, it’s about knowing the proper greeting to give to fit the environment that you’re in. I’ve also experienced this. Not being greeted by a cashier at the register or upon entering the store, but casually observing when a customer of a fairly lighter skin tone approaches, they’re treated with the respect that I should have also received, being a paying customer as well.
On the flip side, I’ve also experience that “too close for comfort” setting. We’re not friends once I enter the store or sit at the dining table, you’re still an employee and I’m a customer, be friendly, but don’t forget to stay professional. There’s no need to give me your life story, or career path while checking me out or serving my dinner.
Black or not, professionalism speaks volumes.
I agree! I’ve experienced both too.. I get a little insulted when my people can’t speak to me at all. I like a hello..don’t need a life story if I’m at a large event and there’s a keynote speaker speaking to the audience. That’s rude to me and there’s a time and place for that..a less professional setting.
I agree with you 100Z% tbeaz.
Well said.
SMH at how people are psychoanalyzing the author. Internalized racism? Classism? Really?
I can’t stand how extra Black people can get in situations like that. If I were a White woman, you’d fall in line and do your job. Why not just fall in line and simply commit to doing your job period?
Crowding a dinner table can get you in trouble with your supervisor (professionalism). Offering a “sistagirl” discount can get you written up or cost you your job (professionalism). Screaming “Hello” and “Bye” across a room can get you stares of embarrassment or checked by your supervisor (professionalism).
I’ve done customer service jobs before and have seen familiar faces but I never behaved that way.
I grew up in a Black working class and middle class community. It as customary to say hello and small talks with other Black people. As a professional adult, when I am in an all white setting and see another Black face I still try to greet other Black people or smile. Yesterday, I went running with a running club, mostly white women. I saw other Black women, so I went over to introduce myself solely because we were the only Black girls. She didn’t seemed too interested in meeting me.
In one hand, understand we don’t have to meet or be friends just because we are Black. On the other hand, I enjoy being around Black people who share a similar background.
I feel torn with this article. Good job.
I think I understand where the author is coming from.I hate it when people (Black,White Asian or Cablasian)behave as though they’ve known me since forever.
If I am a paying customer I expect good customer service. Period. Don’t be so informal as to disrespect my money and my time. With that said, if I am out with a non-black colleague and a guy from my old neighborhood happens to see me and say, “What up Cuz!” am I supposed to ignore him? And yes, that has happened before. No, I acknowledge him. If my coworker has a problem, that’s on him or her. I won’t be embarrassed by someone else’s actions.
I def understand the issue. It’s about professionalism, nothing else. I love my people and I am genuinely happy to see another at work events, especially. But, some people have to remember that we are at work, and while I would love to reminisce about that time pookie from the hood did blah blah blah, now is not the time. AFTER said event, let’s stroll down memory lane. That being said, I don’t care if you know me or not, it’s just rude to scream across a room.
i can’t believe some of you think this author is an “embarrassment.” it’s an indication to me that you would be just as unprofessional as some of the people she described in her article. being happy to see someone and being professional are not mutually exclusive. get a grip.
You think the servers were doing much. Brande let me tell you, I would have been acting a fool! Shoooo, they were just happy to see somebody else like them! Stop being all uppity…were they unproffessional…you betcha…but my understanding of your tale is that they were just happy to see another one of theirs ya diiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiig!
You act like a coon when you bump into another black person?
Hope we never cross paths.
@ Temi,
Not just a coon, but a straight up jungle coon from Afrrrrrrrrrrrrrrrrrrrrricaaaaa POW!
The author isn’t talking about someone saying “Hello” as she walked by. Obviously there’s nothing wrong with that!! She’s talking about a stranger YELLING across a room non-stop until she acknowledged them and thinking they have the right to do this just because she’s the same race. Even if I was out with friends I would have given that guard the side-eye, but the author was out with co-workers and it was a work situation, thus making her look unprofessional by association.
It really shouldn’t be difficult to understand unless (a) you lack reading comprehension skills or (b) you’re the type of person who thinks yelling across a restaurant at someone you don’t know, while working, is totally cool, in which case there’s no helping you anyway.
I don’t know; this strikes me as classism. My father grew up on the black side of the smedium Southern town (Little Rock, AR in the house!) and now he’s a lawyer downtown. As a little girl, I would spend long hours at the office with him. I watched him make extensive small talk with the Black men and women who came around and emptied his trash. When we went to dinner with his law firm, it never seemed to bother him to establish a rapport with servers or allow them to treat his cute brown daughter (“the same age as my grandbaby!”) like a princess. If he worked really late, we’d drive a few blocks over to visit my Granddaddy waxing floors.
I could soooo see my Granddaddy embarrassing this lady. He’s always been working class, and seeing a person he can relate to makes his day, whether it’s because they are brown, or from Louisiana like he is, or because they also drive a Cadillac.
All he knows of professionalism is hard work. Who ever told him not to speak to black folk, cause it would embarrass him in front of the White people?
This article is great, it sent me a barrage of images and memories so I’m rambling. I guess what I’m trying to say is, I don’t know that it’s fair on the author’s part to expect these people to know not to speak to her.
lol @ African Mami. Um yeah.
I’m not gonna lie…I hear where the author is coming from but to me it’s not that serious. I’ve been in plenty of situations where I feel my people have been less professional with me, but to me it’s just them being a little too familiar. I attribute it to me being familiar to them. You probably look like their auntie, sister, cousin and they just want to show you a little love for “making it”. What’s wrong with that? And if your real problem was them not knowing how to act in a professional setting or wanting a handout, as their “sistah” you could have pulled their coattail on it.
And that is the only beef I have with this article, if it bothered you that much, why didn’t you ask them not to do it? No matter what skin tone anyone possesses, if they do something to me I don’t like, I (politely) let them know. Other than that, intriguing piece.