Wondering Where Your Comments Went?

by Clutch

Over the next few months we will be rolling out several improvements to Clutch. One change happened this weekend—we moved servers.

This move will not only help the site load quicker, but it will also handle some of our database issues. The downside of our server switch, however, is that some of your comments were lost. Because we love your points of view, interactions, and witty repartee, we wanted to let you know why some of your comments might have gone missing.

We know we have some of the most intelligent and passionate readers around, and we want to make sure you continue to come back and share your thoughts with us.

If you have any questions or comments concerning our improvements, feel free to contact us. [email protected]

  • African Mami

    Yo. I was about to wage war, when I saw some of my Illuminati comments missing. I was like uh uh …they sho’ as hell ain’t trying to tell me that because they don’t believe it, they gon try to censor moi….*trust I was coming at ya’ll armed with spears and bows, just like we do in the motherland*

    Good luck with the move!

  • E.M.S.

    Glad to hear about the improvements. I do have two suggestions though: there should be a link to a single page that displays all comments on an article and you should be able to “reply to a reply”, if that makes sense.

    A person could lose their mind trying to locate previous comments in a discussion with other readers.

  • LemonNLime

    Good to know. I hope this switch will help end the “establishing connection error” message i get when I try to load the site. Last week, Wednesday possibly, was the worst I have ever seen it.

  • http://www.clutchmagazine.com Clutch

    Yes, last week our server provider was having an issue that affected all of their websites. Unfortunately, ours was probably the most visibly affected. We were definitely feeling your pain! (and frustration).

    Thanks for the support!
    ~britni d.

  • http://www.clutchmagazine.com Clutch

    African Mami,

    Girl…you are hilarious! lol


  • CaliDreaming86

    I do all of the time.

  • CaliDreaming86

    I almost stopped visiting the site because my comments weren’t being posted. I thought they weren’t being approved or being deleted. I still think that happened to a few of my comments.

    I have a suggestion – Would it be possible if Clutch had a section where we could see the faces behind the writers, or would that be a problem considering some of the crazy, deranged people who comment here?

    Ugh, where is my comment!?

  • MarloweOverShakespeare

    Does anyone else have trouble registering as a member of Clutch?

  • http://www.clutchmagazine.com Clutch

    We don’t have a membership . Currently, there is no benefit/reason to signing up for a profile. We are gearing up for a redesign and signing up for a profile/membership will be an option. Stay tuned for more details :)

    – Dede

  • MarloweOverShakespeare

    Lol! And I just sent y’all a message!

    Thanks Dede!

  • chanela

    no wonder. i posted up a lonnnnggggggggg list of beauty offenses on the “dont do that” article and its not there : (

  • Gigi Young

    Can you add biographies to this site? When I click on the name of a contributor, I’d like to see where they come from rather than just a link to their articles. 90% of the time, I only get to know the writers when I Google them and find their own websites or Twitter accounts.

  • secret ninja

    i don’t know if it’s just me, but this new format is not the business. this site looks nothing like it did yesterday and it is loading slow. i made two comments on the NeNe article and only them one of them posted. i don’t know about this…

  • http://www.clutchmagazine.com Clutch

    Hi Secret Ninja – we have no new format. Our redesign is scheduled for next year. What browser are you viewing the site in? Also, we are trying to up our comment moderation game up – so they most likely are waiting to get approved.

    - Dede

  • http://www.clutchmagazine.com Clutch

    Your welcome :)

  • http://www.clutchmagazine.com Clutch

    We feel the same way. It’s on our list!

    - Dede

  • http://www.clutchmagazine.com Clutch

    Thanks for the suggestion :)

    - Dede

  • secret ninja

    i have no idea what browser they use here but it’s the same one i’ve been using and i didn’t have this problem before. the gray background that is behind the normal page as the shadow is now in the front and the normal page has been pushd off to the sides (i don’t know if that made any sense, the Covergirl ad is now squeezed out and is now on both sides of the page). it just looks really weird, all the pictures and articles are small and are only on the left side.

  • http://www.facebook.com/HouseofRubi Rubi Girl27

    I’m glad to hear that you’re making better changes, I love this site it keeps me in da know!

  • http://globetracer.wordpress.com She Traces

    The comments are sometimes the best part of us getting to know fellow Clutchettes, I hope this is fixed ASAP!

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