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On a four-hour flight from Portland, Ore. to Charlotte, N.C., a U.S. Airways flight attendant refused to hang up an Army Ranger’s jacket.

According to an ABC affiliate, Sgt. Albert Marle was traveling coach when he asked the flight attendant to hang up his jacket to keep from getting wrinkled. The flight attendant refused stating the closet is for first-class passengers only.

While Marle did not raise a fuss and respectfully returned to his seat, passengers onboard the flight were appalled by the way the flight attendant handled the situation. One first-class passenger in particular, Brian Kirby, tweeted the airline to inquire about its closet policy. U.S. Airline responded:

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Countless others took to Twitter to express their disappointment in the flight attendant’s attitude. Some of America’s bravest made it clear they would think twice before opting to travel with U.S. Airlines again.

Marle’s parents told Eyewitness News their son’s uniform is very important to him. He’s been wearing it on job interviews across the country, while pursuing his dream of becoming a doctor.

Since Thursday’s incident, the airline has released an apology. It said:

In addition, the airline has been trying to reach Marle to thank him for his service.

Read the full statement released by U.S. Airways here.

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  • sparger

    Fake outrage. The guy didn’t cause a fuss. Fake patriots are the worse. A man in uniform coudn’t hang up his jacket. Thanks Obama.

    • As someone who put their right hand up and served this country, I don’t see how President Obama has anything to do with this.
      This is simply how this capitalist country views the haves and haves not. Despite the fact that you sacrificed for this country, if you don’t have wealth, you don’t have access. Even if that means being denied access to a closet to hang your military uniform.

  • G

    I find his outrage to be “misguided” at best.

    The flight attendant was only doing her job and stating company policy, this was not a personal slight against the serviceman. If he had an issue take it up with the policy makers and management of U.S. Airways.

    I find as of recent, we as a society are far to quick to take issue with an employee, who usually is only stating what he or she as been trained to do . . . the issue is U.S. Airways policy, not the employee.

    But it is easy to abuse the lowest . . . for out of this incident, the serviceman has gotten press, shamed the airline via insulting the employee and may receive some perk in the process.

    Shame!